Contact information

CONTACT INFORMATION

Last updated: 13 August 2026

We’re here to help. If you have any questions about your order, our products, delivery, returns or anything else relating to your shopping experience, please contact the Loun Jesterb Customer Support team.

CUSTOMER SUPPORT

Loun Jesterb
Website: LounJesterb.store
Email: help@LounJesterb.store

For the quickest assistance, please contact us by email.

ORDER ENQUIRIES

If your enquiry relates to an existing order, please include:

your full name;
your order number;
the email address used to place the order; and
a brief description of your enquiry.

Providing this information will help us locate your order and assist you more efficiently.

RETURNS & REFUNDS

For questions regarding returns, exchanges, cancellations or refunds, please contact:

help@LounJesterb.store

Please include your order number and details of the item concerned.

If you are contacting us because an item is damaged, defective or incorrect, we may reasonably request photographs or additional information to help us assess and resolve the issue.

Your statutory consumer rights are not affected.

SHIPPING & DELIVERY

For questions regarding:

order tracking;
delayed deliveries;
missing parcels;
damaged parcels; or
delivery information,

please contact help@LounJesterb.store with your order number.

PRODUCT ENQUIRIES

If you need assistance with product information, sizing, colours or other product-related questions before placing an order, please contact our Customer Support team.

We will be happy to assist you with the information available for the relevant product.

GENERAL ENQUIRIES

For any other questions relating to Loun Jesterb or LounJesterb.store, please contact:

Email: help@LounJesterb.store

IMPORTANT INFORMATION

Please ensure that the email address and other contact information you provide are accurate so that we can respond to your enquiry.

For security and privacy purposes, we may request reasonable information to verify an order or customer before discussing certain account or transaction details.

We will never ask you to send your full payment card details by email.